PLEASE READ FIRST!

I've now been blogging here since 2007! ...Wow, has it been that long already?! Over the years, I've covered a wide array of subjects from scripting, troubleshooting, to the occasional hobby project. I have literally heard from thousands of you over the years with questions or even just offering me a bit of thanks!

Recently, I quit my full-time job and started work on an IT business, Rhythm IT Solutions, helping other IT departments manage their IT environments. We're offering consulting & professional services (Office 365 Migrations, Network Discovery, Firewall Management, etc...) as well as Endpoint Management (AV, Patch Management EDR, Managed Backup, etc...)



If there is something (on my blog or not) that you could use some additional help with, I would LOVE to hear from you! Please feel free to reach out to me using the contact links here or the contact form on Rhythm's website.

For those wondering, I do plan on continuing my work on the blog. So don't worry! There are plenty of Greg Strike posts yet to come! 😊 Thanks for stopping by!

PLEASE READ FIRST!




If you haven’t yet be sure to check out my script that automatically fixes some common issues with the Adobe Flash installers.

So here we are again with yet another Adobe Flash installer error. With this specific error, I was installing Adobe Flash Player v11.0.1.152 using the MSI provided by Adobe on a Windows 7 64-bit workstation. However, I do believe users will see this error on other computers and versions.

I believe part of the reason that some of these errors are so difficult to figure out is because Adobe wraps their .EXE installer inside an .MSI and calls the .EXE via a Custom Action. The problem with this is that the .MSI doesn’t necessarily get told the reason the .EXE failed and thus the user is not notified.

Either way, here is the error I was seeing:

Product: Adobe Flash Player 11 Plugin (x64) -- Error 1722.There is a problem with this
Windows Installer package. A program run as part of the setup did not finish as expected.
Contact your support personnel or package vendor. Action NewCustomAction1, location:
C:\Users\[Username]\AppData\Local\Temp\InstallPlugin64.exe, command: -install -msi

I tried running my script mentioned above to resolve the 1722 error, however it didn’t work. I was unable to locate any information online with this specific error.

From here, I extracted the .EXE from the .MSI using 7-Zip and ran it manually and felt a little silly when I saw the following window:

But, why should I feel silly? I was running the .MSI provided by Adobe and I was given NO indication that it was erroring out because Mozilla Firefox was open! If the .EXE the .MSI calls would log the error event to the Event Log I could’ve saved plenty of time this morning.

Anyway, to resolve the issue I closed Firefox and was able to run the .MSI without any issues.



PLEASE READ FIRST!

I've now been blogging here since 2007! ...Wow, has it been that long already?! Over the years, I've covered a wide array of subjects from scripting, troubleshooting, to the occasional hobby project. I have literally heard from thousands of you over the years with questions or even just offering me a bit of thanks!

Recently, I quit my full-time job and started work on an IT business, Rhythm IT Solutions, helping other IT departments manage their IT environments. We're offering consulting & professional services (Office 365 Migrations, Network Discovery, Firewall Management, etc...) as well as Endpoint Management (AV, Patch Management EDR, Managed Backup, etc...)



If there is something (on my blog or not) that you could use some additional help with, I would LOVE to hear from you! Please feel free to reach out to me using the contact links here or the contact form on Rhythm's website.

For those wondering, I do plan on continuing my work on the blog. So don't worry! There are plenty of Greg Strike posts yet to come! 😊 Thanks for stopping by!

PLEASE READ FIRST!





Gregory Strike

Husband, father, IT dude & blogger wrapped up into one good looking package.